📋 Article 1: Introduction

Buy Egypt (buy.com.eg), owned by NASEY for E-Commerce & Digital Marketing, is committed to protecting the privacy of its users in accordance with international best practices and applicable Egyptian laws.

This policy applies to all Platform services, including: the Business Directory, Marketplace, Booking System, and Subscription System. By using the Platform, you consent to the data collection practices described below.

📊 Article 2: Data We Collect

2.1 Personal Data You Provide Directly

When creating an account or conducting a transaction, we collect the following:

1. Identity Data: Full name, date of birth (optional)
2. Contact Data: Email address, phone number, WhatsApp number
3. Address Data: Governorate, city, area, detailed address
4. Business Data: Business name, commercial registration (for sellers)
5. Payment Data: Processed exclusively through the certified Paymob gateway — we do not store your card details on our servers

2.2 Data Collected Automatically

1. Device Data: Browser type, operating system, screen resolution
2. Browsing Data: Pages visited, visit duration, referral source
3. Network Data: IP address, approximate geolocation
4. Search Data: Search queries used, filters applied

🎯 Article 3: Purposes of Data Use

We use your data exclusively for the following purposes:

🤝 Article 4: Data Sharing with Third Parties

We never sell your personal data. We share data only with the following parties and to the extent necessary:

1. Platform Sellers: Name and shipping address only — to fulfill orders
2. Bosta Shipping: Shipping data — for order delivery and tracking
3. Paymob Gateway: Payment data — for encrypted financial transaction processing
4. Analytics Services: Anonymized data — to improve Platform performance
5. Legal Authorities: Upon court order or official request under Egyptian law

🔒 Article 5: Data Security

We implement a multi-layered security framework to protect your data:

1. Encryption: 256-bit SSL/TLS encryption for all data in transit
2. Storage: Encrypted databases on secured Supabase servers
3. Files: Secure storage on Cloudflare R2 with restricted permissions
4. Access: Role-based access control — each employee accesses only the data necessary for their role
5. Payments: Payment processing via PCI DSS-certified Paymob
6. Monitoring: Sentry system for detecting and alerting abnormal activity

🍪 Article 6: Cookies

6.1 Types of Cookies Used

6.2 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect core website functionality.

⚖️ Article 7: Your Rights as a User

You have the right at any time to:

1. Right of Access: Request a complete copy of your stored personal data
2. Right of Rectification: Correct any inaccurate or outdated data
3. Right of Erasure: Request deletion of your account and all personal data
4. Right to Object: Refuse the use of your data for marketing purposes
5. Right to Portability: Obtain your data in a machine-readable format
6. Right to Complain: File a complaint with the relevant data protection authorities

To exercise any of these rights, contact us at privacy@buy.com.eg — we commit to responding within 15 business days.

📅 Article 8: Data Retention

👶 Article 9: Children's Data Protection

Buy Egypt is not directed at persons under 18 years of age. We do not knowingly collect minors' data. If discovered, it will be deleted immediately.

🔄 Article 10: Policy Updates

We may update this policy periodically. When making material changes:

1. We will send an email notification 30 days before the amendment takes effect
2. We will display a prominent notice on the website
3. Your continued use of the Platform after the amendment takes effect constitutes acceptance

📧 Article 11: Contact Us

For any privacy-related inquiries or requests: